Banff ToDo Limited

These Terms and Conditions govern the use of the Banff Todo website (the 'Website') and the booking of tours operated by Banff Todo, a local tour operator located in Calgary, Canada. By accessing the Website and booking a tour, you agree to comply with these Terms and Conditions. Please read them carefully before making a booking.

Booking Process

Tour Availability: The availability of tours displayed on the Website is subject to change without notice. Banff Todo reserves the right to modify or cancel any tour due to unforeseen circumstances or insufficient bookings.

Booking Confirmation: After submitting a booking request through the Website, you will receive a confirmation email from Banff Todo. This email serves as confirmation that your booking has been received and is being processed. The booking is considered complete once payment has been successfully processed.


Payment Methods: Banff Todo accepts payment by credit card or other payment methods specified on the Website.

Pricing: All tour prices displayed on the Website are in Canadian dollars and are inclusive of applicable taxes, unless otherwise stated. Banff Todo reserves the right to change prices at any time prior to the completion of the booking process.

Payment Security: Banff Todo utilizes secure payment processing systems to ensure the confidentiality and security of your payment information. However, Banff Todo cannot be held liable for any unauthorized access to or loss of personal or financial information.

Cancellations and Refunds

Cancellation by the Traveler: If you need to cancel your booking, you must notify Banff Todo in writing or through the cancellation process on the Website. Cancellation fees may apply, and the refund amount will depend on the cancellation policy specified for each tour.

Cancellation by Banff Todo: Banff Todo reserves the right to cancel a tour due to insufficient bookings, adverse weather conditions, or other unforeseen circumstances. In such cases, you will be offered an alternative tour or a full refund.

No-Shows: If you fail to arrive for a tour without prior notice, no refund will be provided.

Changes to Bookings

Changes by Banff Todo: Banff Todo reserves the right to modify or cancel the itinerary due to force majeure events, including but not limited to weather, attraction closure, or traffic accidents. Banff Todo is not responsible for any inconvenience or expenses incurred due to such delays.

Changes by the Traveler: If you wish to make changes to your booking, such as the date, time, or number of participants, you must notify Banff Todo as soon as possible. Changes are subject to availability and additional charges may apply.

Changes by Banff Todo: Banff Todo reserves the right to make changes to a tour itinerary, including but not limited to the route, duration, and attractions visited. Should significant changes occur, you will be notified promptly, and you will have the option to accept the changes, request an alternative tour, or receive a full refund.

Traveler Responsibilities

Bus Rules: Please fasten your seat belt. No one shall stand while the vehicle is in motion. Banff Todo Limited is not responsible for any injury or loss caused by customers' negligence.

Any child under the age of 18 must be accompanied by their parent or legal guardian.

Health and Safety: It is your responsibility to ensure that you are physically and mentally fit to participate in the chosen tour. You must follow all safety instructions provided by Banff Todo and exercise reasonable care and caution during the tour.

Compliance with Laws: You must comply with all applicable laws and regulations of the jurisdictions visited during the tour.

Personal Belongings: Banff Todo is not responsible for any loss, damage, or theft of personal belongings during the tour. It is recommended that you keep your personal belongings secure at all times.


Limitation of Liability: Banff Todo and its employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to personal injury, property damage, or loss of enjoyment, arising from or in connection with your participation in a tour.

Force Majeure: Banff Todo shall not be held liable for any failure or delay in performing its obligations under these Terms and Conditions due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or labor disputes.

Intellectual Property

Website Content: All content on the Website, including text, images, videos, and logos, is the property of Banff Todo and is protected by copyright and other intellectual property laws.

Use of Content: You may not copy, reproduce, modify, distribute, or use any content from the Website without the prior written consent of Banff Todo.
Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Calgary, Alberta.


If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.


Banff Todo reserves the right to amend or update these Terms and conditions at any time without prior notice. The updated Terms and Conditions will be posted on the Website, and your continued use of the Website and booking of tours will constitute your acceptance of the revised terms.

Social Media
Contact Us
330 5 Ave SW Suite 1800. Calgary, AB, Calgary (T2P 0L4)
Payment Methods