customer
Banff ToDo Limited

This Privacy Policy describes how Banff Todo, a local tour operator located in Calgary, Canada, collects, uses, and protects your personal information when you access our website and book tours. By using our website and providing us with your personal information, you consent to the terms of this Privacy Policy.

Personal Information We Collect

Information You Provide: When you book a tour on our website, we may collect personal information such as your name, email address, phone number, and billing address. We may also collect additional information related to your tour preferences or special requests.

Payment Information: When you provide credit card information on our website, it is encrypted and securely processed by a third-party payment processor. We do not store your credit card details on our servers.

Cookies and Similar Technology: We may use cookies and similar technologies to collect information about your browsing behavior on our website. This may include your IP address, browser type, device information, and pages visited. Please refer to our Cookies Policy for more details.

Purposes for Collecting Your Personal Information

We collect and use your personal information for the following purposes:

Booking and Managing Tours: To process your tour bookings, communicate with you regarding your bookings, and provide customer support.

Payment Processing: To securely process payments for your tour bookings.

Improving Our Services: To analyze user behavior, preferences, and trends in order to improve our website and tailor our offerings to better meet your needs.

Marketing and Communication: With your consent, to send you promotional materials, newsletters, and updates about our tours, special offers, and upcoming events. You can opt out of receiving marketing communications at any time.

When Do We Collect Your Personal Information?

We may collect your personal information when you:

Book a Tour: When you make a tour booking through our website, we collect the necessary information to process and confirm your booking.

Contact Us: When you contact us via email, phone, or through our website's contact forms, we may collect and retain the information you provide to us.

Providing Credit Card Information on Our Website

When you provide credit card information on our website, it is transmitted securely and processed by a trusted third-party payment processor. We ensure that appropriate security measures are in place to protect your payment information.

Cookies and Other Similar Technology

We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about user behavior. You have the option to disable cookies through your browser settings, but please note that some features of our website may not function properly without cookies.

Google Analytics

We use Google Analytics to collect and analyze website usage data. This helps us understand how visitors interact with our website and improve its performance. Google Analytics may collect information such as your IP address, device information, and browsing behavior. Google Analytics uses cookies and similar technologies to collect this data. For more information, please review Google's Privacy Policy.

Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Consent to the Terms of This Privacy Policy

By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our website or provide us with your personal information.

We may update this Privacy Policy from time to time, and the updated version will be posted on our website. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after the posting of any updates constitutes your acceptance of the revised Privacy Policy.

If you have any questions or concerns regarding this Privacy Policy, please contact us using the contact information provided on our website.

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Contact Us
330 5 Ave SW Suite 1800. Calgary, AB, Calgary (T2P 0L4)
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